FREQUENTLY ASKED QUESTIONS

How do I buy tickets?

Bookings can be made online via each movie listing.

Visit the Program page for more information.

What is Barkly Square’s refund policy?

All bookings are final and we do not refund or exchange tickets for a mistaken booking or change of mind. Refunds and exchanges will not be made for inadvertently booking the wrong session. Please check the session details carefully on each page of the booking process. The session date, time and film title are clearly stated.

Refunds will not be given for a cancellation or termination due to adverse weather conditions, but replacement tickets are offered. 

For full details of our refund policy please refer to our Terms and Conditions

Are tickets available at the door?

If the session has not previously sold out then there will be tickets available at the box office on the night.

However we recommend booking online to ensure you don’t miss out! There is a limit of 60 tickets per session. 

How do the headphones work?

Each patron is provided with a set of High Quality Stereo Wireless Headphones. Every headset is equipped with its own volume control dial so patrons can alter their volume to their liking.

The headphones can only be used with our equipment and are programmed to receive a UHF frequency from our transmitter located in the Cinema. Patrons are reminded to ensure they are on the correct channel and that their volume control is turned up.

At the end of the film, patrons will be required to return the wireless headphones to the box office. 

Please note that patrons are required to deposit a credit card in their name when checking-in for security purposes. Your credit card will be handed back once the headphones are returned to the box office. If you do not have a credit card, photo ID will be sufficient.

What time do I need to arrive?

You will be able to check-in from 7.30pm when the box office and cinema opens.

How much does it cost to purchase a ticket to the cinema?

All ticket prices are $10 per person. With a limit of 60 patrons for each screening, we recommend you book online early to avoid disappointment.

All proceeds from the ticket sales will go towards VicDeaf. 

What if it rains?

The Barkly Square Open Air Cinema is an all-weather outdoor event that will go ahead in most weather conditions. Films will still be screened if it rains intermittently, so bring wet weather gear just in case of showers.

Screenings will only be cancelled if the weather poses a safety threat to patrons and staff. We try to cancel as early as possible, however as weather conditions are unpredictable, we may have to cancel close to or during the screenings. Patrons accept the risk that weather they consider unsatisfactory may occur on a screening night and acknowledge that tickets will not be re-validated unless a screening is cancelled.

If an event is cancelled for any reason, we will advise ticketholders via email and on our social media channels with as much notice as possible. If a session is cancelled for any reason, you will then be able to use your tickets to re-book for another session.

What should I wear/bring?

Along with your tickets, we recommend bringing an extra layer for when the sun goes down. We’d also recommend bringing along a blanket to stay cosy.

Can I smoke at the cinema?

No, the Barkly Square Open Air Cinema is a smoke-free event. 

What are the seating arrangements?

Seating is unreserved, so come early to get a good spot. 

If you are in a wheelchair, please see our cinema staff on arrival and they will assist you.

 

What can’t I bring into the cinema?

The following are not permitted into the Barkly Square Open Air Cinema:

  • Filming and recording equipment
  • Eskies
  • Alcoholic beverages
  • Food and beverages purchased outside of Barkly Square
How long do the movies run for?

Each movie length varies. The movie duration will be listed in each film’s description.

Public Transport

Barkly Square can be easily accessed by public transport with Jewell railway station located a short distance away and a number of tram services operating along Sydney Road.

The number 19 Tram travels along Sydney Road and stops a short distance away from Barkly Square.

Where can I park?

Barkly Square will provide free parking on the days that the films are being screened. There are over 650 spaces available, including disabled parking, parents with pram bays and dedicated motorcycle parking bays. 

Where is the Barkly Square Open Air Cinema?

The Barkly Square Open Air Cinema is located in the Laneway at Barkly Square Shopping Centre, at 90-106 Sydney Road, Brunswick. You can enter via:

  • Barkly Street
  • Weston Street
  • Sydney Road – short walk through the centre
  • Car park – at the rear of the centre, and just a short walk 
Can I bring food and drinks into the cinema?

Snacks and non-alcoholic beverages purchased from within Barkly Square can be consumed in the Open Air Cinema. 

We recommend dining at one of Barkly Square’s food outlets before the movie starts.

What time do the movies start?

Each movie starts after sunset at approximately 8.30pm.

How many seats does the cinema hold?

The Barkly Square Open Air Cinema has a maximum capacity of 60 people at any one time. 

 

 

GOT A QUESTION WE HAVEN’T ANSWERED?

Email us at rachel.lees@ap.jll.com and we’ll be happy to help.